The Virtual Assistant

Program Design

The Virtual Assistant (VA) is much like a secretary, office administrator and personal assistant combined. The VA works out of their own fully-equipped home office. Virtual Assistants offer a variety of services to their clients depending on their experience and training. These include word processing, desktop publishing, Internet research, database development, spreadsheet preparation, web and graphic design, and more. The student completing this certificate would be ready to begin a home-based business.

Learning Outcomes

Upon successful completion of The Virtual Assistant certificate program, students will:

1. Define the concept of the Virtual Assistant.
2. Possess the appropriate skills to be successful in starting a home-based business.
3. Demonstrate the behaviors necessary in starting a home-based business.
4. Understand the differences in the business entity, and determine which one to use in setting up their business.
5. Define the services they would like to offer as a Virtual Assistant.
6. Demonstrate the ability to write a business plan.
7. Define marketing strategies that can be used to market the business.
8. Define equipment necessary for their office set-up.
9. Develop a web presence for their business.

Source: 2008-2009 Course Catalog