MCC NetID Help

Reset NetID

NetID is the account used to login to computers at MCC as well as access online information from the MyCommnet portal system.

NetID Username

Your NetID username is composed of the following two items:

1. Your Banner ID (without the @ sign)
2. For students:  Domain = @student.commnet.edu (even though it looks like an email address, email is not available) If you had the Banner ID of @01234567, then your NetID username would be:
   01234567@student.commnet.edu
3. For faculty and staff:  Domain = @mcc.commnet.edu (even though it looks like an email address, email is based on your first initial + last name)
   If you had the Banner ID of @01234567, then your NetID username would be:
   01234567@mcc.commnet.edu

NetID Password

Your initial NetID password will be a combination of personal information as follows:

1. 1st three characters of birth month with the first letter CAPITALIZED
2. Ampersand character (&)
3. Last 4 digits of your social security number (SSN)

If your birthday was 10/24/79 and you had an SSN of 123-45-6789, then your NetID initial password would be: Oct&6789 You will be required to change your password the first time you logon.

Password Requirements

The following requirements must be followed when selecting a NetID password.

• At least eight characters
• Must contain characters from three of the four categories:
• 1. Uppercase characters (A through Z)
• 2. Lowercase characters (a through z)
• 3. Numeric digits (0 through 9)
• 4. Special characters (for example, !, $, #, %)
• Can not contain all or part of the user's NetID account name
• Password must differ from previous passwords
• Password is forced to change every 90 days, but can be changed sooner

Forgotten Passwords: Web Password Reset Utility

Students and faculty can access the NetID web utility to allow you to reset lost or forgotten NetID passwords. This is available through College kiosks or any computer with a web browser. It can also be used from home.   Note – you must set your hint question in MyCommnet before you can use this utility.

Below is a list of locations where the password utility can be accessed:

• Library
• Open computer labs (B205/B206)
• College kiosks in AST tower lobby, and first and second floor of the entry between the Lowe and Learning Resource Center
• From any computer connected to the Internet

The address is http://www.commnet.edu/netid
Prior to resetting a password, you will have to verify your identity by entering the following personal information in addition to their BANNER ID.

• Birth Date
• Social Security Number
• MyCommnet hint question

If the Web Password Reset Utility is not letting you change your NetID password, you can fill out the NetID Password Reset Fax Form.

NetID Help for Students

Students should first use the web reset utility. If that fails, they can come in person to either the Registrar’s Office or Technology Help Desk (room L204) for a reset. Please have valid ID available. The Registrar’s office can also remotely reset student passwords via fax:  Download the Reset Banner ID / PIN Document

NetID Help for Faculty and Staff

Faculty should first use the web reset utility (this is not available to staff). If that fails, they can come in person to either the Technology Help Desk (room L204) or Registrar’s Office for a reset. Please have valid ID available. The Registrar’s office can also remotely reset faculty passwords via fax: Download the Reset Banner ID / PIN Document